I imagine being a dog trainer is like being the air traffic controller back in the tower trying to talk a stewardess through a landing after the pilot has a heart attack or is killed by Nicolas Cage. As attractive and savvy the stewardess may be, this might be her first day on the job, or she was sick the day they went over flying planes in the training she took to become a stewardess, or perhaps none of the navigation aids or gauges are functioning properly.
We know that flying planes is based on formulas that will include the speed, altitude, elevation and the angle of the plane based on the current conditions outside the plane and whether we want to keep flying straight ahead, turn, land or go higher. The controller has to figure out how to convey the information necessary for the stewardess to achieve whatever is required to get the job done. It won’t make it any easier if the guy in row 32, who has only ever been a passenger in planes is shouting out directions based on watching Denzel Washington land a plane upside down. It won’t be any easier if the woman in row 15 is telling her about the better way to fly a plane she made up and wrote a book about, but whose theory has not be adopted by the thousands of professional pilots who actually attended flight school.
How behavior is maintained, increased or decreased in dogs also follows rules that are known by the population of trainers and behaviorists who have taken the time to learn them. Those folks know that their job isn’t to give pet owners a course in aviation but rather to explain to them what they need to do and when they need to do it. Professionals in the animal training field follow guidelines that include not only effective and efficient ways to train but to do so in ways that are humane and the welfare of the animal is as high a priority as that of whoever is flying the plane.
When you need someone to talk you down make sure you don’t get distracted by background noise. And for heaven’s sake don’t try to land a plane upside down, no matter who you watched on TV doing it.
The compassion that people show for dogs with fear-based behavior challenges is commendable. Rescue groups pull them from shelters by the thousands and well-intentioned people adopt them. Given the number of people joining online groups looking for support and advice about how to help these dogs the reality that it requires more than time and love should be glaringly obvious.
I was recently asked by a rescue group how to prepare people who adopt a dog living with a variety of fears, and my honest opinion is that you can’t. No matter how much people are instructed that they need to be patient with the dog, unless someone has lived with a dog who required months or years to learn how to; feel safe in their new home, go in and out of doors, ride in cars, be home alone, walk on a leash, see new people or dogs, they will not understand what they are signing up for. And if they did, they likely wouldn’t.
But the other reality is that the rescuing and adopting out of dogs with fear-based challenges is not going end any time soon. So what can we do?
Get information: Understand that dogs don’t simply “get over” being afraid. The conditions experienced during a dog’s early development can have life-long impact on their behavior. There’s no way back to normal for some dogs. Let go of biases against the use of modern medicine to address stress and anxiety.
Get skills: Despite current appearances in the dog training industry (absolutely anyone can come up with a protocol or method to train dogs or make up reasons why they do what they do), how dogs learn new skills and can change their emotional responses is well-documented and to train them requires an understanding of a few basic laws of behavior modification. There are more and more trainers who have the knowledge and skills to address the issues fearful dogs face in efficient and humane ways. If you don’t have the skills, find someone who does.
Be realistic: It is going to take time and love and patience and energy and money. Spend all of them wisely.
For dogs adopted into homes as pets the onus of change typically falls on the dog. People will only tolerate aggression, destroyed couches, irate calls from neighbors and any of the other fall-outs from the behavioral quirks of fearful dogs for so long. No amount of “Well we told you the dog was going to need time,” is going to cut it for the owner or the dog. So how can rescue groups prepare new adopters for life with a fearful dog? They can adopt out a dog with a few of the basic skills they will need to live as a pet. Expecting a pet owner, as devoted and well-intentioned as they may be, to be able to train a dog to accept routine ear cleaning when the dog currently hides, bites or screams when handled is wishful thinking. As is expecting them to be able to train the dog to; walk through doorways, go outside for leash walks, walk nicely on a leash, get in a car, sit quietly when guests come into the house, etc., etc.
Dogs have demonstrated the ability to learn despite how we train them not because of how we train them. But our fearful dogs are more dependent on the how being as clear as possible. Being re-homed is among one of the most stressful events in the life of a social animal. Being stressed and uncertain is a miserable combination and is not likely to contribute to an improvement in the dog’s behavior. We can prepare the adopters of these dogs by showing them how to cue a trained behavior and reinforce it. By training dogs using positive reinforcement every cued behavior is an opportunity to feel good and to minimize the uncertainty a dog experiences in a new setting. Will this add to the responsibilities of rescue groups? It sure will. Some are already taking it on, and my guess is that it will increase the odds the dog will remain in the home and have a head start on becoming a happy pet.
If we take on the responsibility of selecting dogs to place in homes as pets, we should embrace all that that entails, it’s how professionals operate. When buying a car from a stranger most people will have it checked out by a trusted mechanic (or they would be wise to). We don’t trust that the seller is either aware of, or being up front about possible problems that may be dangerous or costly. People adopting dogs are trusting that rescue groups and shelters are adopting out dogs who will make good pets. They should not be expected to know how to anticipate or deal with fear-based behaviors in a dog adopted to be a pet any more than a consumer can be expected to know about all the things that could be dangerously wrong with a product they are purchasing and hoping to use immediately. And we don’t expect them to know how to fix them.
I know that there will be people who will resent having an analogy made between dogs and products, but I think it’s time we stop closing our eyes to the fact that fearful dogs are returned and discarded all too often and start doing something about that.
We are living in a golden age of dog training. The industry has been infused with information from professionals in the field of applied behavior analysis and animal training in general. Mark and reward training (click/treat) and lure/reward are if not embraced, are at least not unknown to most dog trainers and pet owners. Bob Bailey was pulled out of retirement and is once again offering chicken camps to help trainers understand and practice the fundamentals of operant conditioning. The list of educated and accomplished professionals contributing to the progress of dog training continues to grow. So why do so many trainers struggle with the idea of “training?”
I understand attempts to make training accessible to pet owners who may harbor as much enthusiasm for training dogs as I have for changing the oil in my car (very little). Yet often these attempts seem to only further confound or complicate what is quite a basic concept, teach the dog to do what you want. There is relationship training, attention training, engagement training and who the heck knows how many others methods and protocols out there developed to get a dog to do what someone needs them to do.
Don’t misunderstand me, I am all for having a good relationship with dogs and empowering them (whatever that means). Even people uninterested in the mechanics of training likely want to have a good relationship with their pets. And what that means for one person will be different for another and I’m not sure how we can even begin to define what it means to a particular dog. But if we break it down to basics, if a dog is able to understand what is required of them in order to keep them in a home as a valued member of the family, whatever relationship there is is more likely to continue and hopefully improve.
The behaviors required of most dogs are fairly routine; come when called, poop and pee in a designated area, on leash walk slow enough for the human to keep up with you, only chew stuff that isn’t of value to the humans. We can add to this list as we like, but each one of these requirements consists of a what often is an easy to train behavior, if you know how to train. What we call “paying attention” to us could be described very clearly as a specific behavior, in my case it means look at me. Because this is among the behaviors I deem important for a dog to be able to perform, it’s one I reinforce regularly, whether the behavior is performed on cue or not. And as we could predict because of the Law of Effect it’s a behavior I see a lot of in my dogs. I’m not focusing on our relationship, I’m focusing on the behavior. I like to think I have a good relationship with my dogs. They usually come when I call them, they wait for me to catch up to them on our walks in the woods, they would choose to go out the door or into the car with me when given the option.
I appreciate focusing on the warm fuzzy of relationships with owners rather than the cold sounding rate, timing and criteria of training. But what does a good relationship look like? Does it look like an owner putting on their walking shoes, grabbing a leash and going out with their dog? Does it look like hopping into the car and heading to a location where a dog can run off-leash? Does it look like signing up for an agility or nosework class? Does it look like a dog pulling on a tug toy or retrieving a ball? If it does, and it’s not happening because a dog pulls while on leash or lunges at people and cars going by, or takes off and doesn’t come when called, or is too afraid to interact with their owner, as a trainer I know how to remedy this. Train the dog. Make it easy for their owner to get the behaviors they need in order to be successful at keeping up with their end of the behavioral bargain required to create a good relationship; grabbing leashes, driving to off-leash areas, picking up the frisbee.
There are dogs out there who are reaching the end of the rope as far as the energy and patience an owner has for the dog’s inability to do what the owner needs. I may not know how to fix a relationship but I do know how to train a dog, i.e., get a behavior, and put it on cue. I make no apologies about it. Training is not a dirty word in my book.
It is not difficult to make a name for one’s self in this industry, and I say that speaking from experience. Come up with an idea or rehash an old one, package it well and people will buy it. It’s not always a bad thing. I like to think that my focus on the sciences of learning and animal behavior for coming up with solutions to help our fearful dogs is among the good things.
Recently on a social media site someone selling a product, which may be a great addition to the industry, described themselves as a “professional holistic dog trainer.” I asked what that meant and received this reply:
“Professional Holistic Dog Trainer means that I take a look at the dog from the physical, emotional, psychological and spiritual aspects of the dog. I have a very detailed background in bodywork and dog biomechanics so I only do training once I know the body is sound and that the back and neck are not being impinged anywhere.
I have spent 20 years studying and practicing Qi Gong and have a pretty sound knowledge of The 5 Element Theory of Traditional Chinese Medicine.
I am an Animal Healer and have worked for the last 20 years with nutrition for many diseases and behavioral issues to rebalance both.
I have been an Animal Communicator for the past 20 years and have assisted hundreds of humans with their health and behavior issues addressing the problems at the root.
I train positively but use treats very minimally and not at all with my product*. I work with dogs based on their awareness of communication via reading their energy and having clear consistent boundaries that are used in a natural manner as we spend time together.
Hope that answers your question.”
Indeed it does answer my question. I see no reference at all to any formal education in animal training, which despite appearances in most TV shows and too many training classes, is based on the sound principles of operant conditioning. Animal training is a mechanical skill and as such we can be good at it, or not so good at it depending on our commitment to increasing and improving those skills. An educated onlooker can spot a good trainer a mile away in much the same way a fan can identify a team’s great athletes or a band’s star performer. Most of us however are not educated onlookers. It’s not an inherent fault of ours, it’s just the nature of the dog training industry. We don’t often have the chance to see many of the really good trainers in action. Given that, we may be perfectly thrilled with a nice red table wine while remaining oblivious to the fact that an award winning zinfandel is available in the next aisle.
Don’t let the veneer of language sprinkled with the glitter of energy, natural, spiritual, blind you to the obvious. At no point did this trainer ever provide me with information to indicate that s/he has the background, education or skill to effectively and humanely train dogs. Indeed most of the information provided is superfluous or contrary to being a great dog trainer. That one practices an ancient Chinese martial art may be good for one’s blood pressure, but it says nothing of their ability to train dogs. Qualifying the use of food in training (minimally) is an indication that one may in fact not truly be capable of communicating with an animal since as a primary reinforcer, and one of the most potent ones, food is renowned as a motivator and is used by professional trainers across the board. That fish tossed to a seal after they wave at the crowd is a primary reinforcer to increase the chances that that behavior will be performed again on cue.
Professional trainers do not apologize for using food in training. This is not to say that we only use food for reinforcement but the mention of limiting its use is a red flag. We don’t get to decide what is reinforcing to an animal, the animal does. If a dog is not motivated to perform for praise, petting, or play I don’t hold it against them, I break out the cheese. Coming from the position that a specific reinforcer will only be used minimally is antithetical to good training (health or medical reasons may impact our decision but it will not change the position that food holds in the training world). We can make the decision how and what to use for reinforcement in the process of training an animal, not create arbitrary dictates.
The tragedy of the dog training industry in its current incarnation is not that people can come up with enticing ways to market themselves or their products regardless of their quality, as consumers we know this is how the game is played. The tragedy is not that some people don’t use or limit the use of food to train. The tragedy is that most pet owners, the main consumers of the products and services, have never seen what good, efficient training looks like. But the industry is changing and we are becoming more savvy consumers who can tell the difference between a really good cabernet and something in a screw top bottle that just provides a good buzz.
*product name removed
For those who choose to follow what is called the “humane hierarchy” when training animals (guidelines created by far better minds and more experienced minds than my own) there remains confusion among the ranks. In the hierarchy created by Dr. Susan Friedman, some note that because both negative reinforcement and negative punishment are presented on the same level they must therefore both be of equal invasiveness or aversiveness. This assumption then leads to debates about whether trainers who routinely utilize negative punishment have any right telling people who routinely utilize negative reinforcement that they shouldn’t be.
Few would would argue that there are not degrees to which something is aversive enough to either increase or decrease behavior. My desire to stop getting wet in a rainstorm is likely different in mid-July than it is in mid-February but the observable behavior will look the same, I’ll put on a raincoat. Since it’s my behavior I feel safe in assessing how aversive I found getting wet at the time. I should be cautious to assume I can attain the same level of certainty when looking at an animal’s behavior. There are those among us with the experience with the species and with an individual to assume (guess) correctly. But that’s not a recommended practice among professional trainers who use behavior to guide their choices when training. That’s what the humane hierarchy is for.
The other bit of confusion is that we typically are not choosing between negative reinforcement or negative punishment. One is for getting or increasing behavior, the other for stopping or decreasing behavior. We are choosing between using positive reinforcement or negative reinforcement to get behavior. In this case our first choice should be positive reinforcement. If there is a behavior we want to end or decrease we can choose between positive punishment or negative punishment. According to the hierarchy our choice should be negative punishment. We take away the opportunity for an animal to attain positive reinforcement.
Accomplished and ethical trainers do not punish unless they have adequately provided the animal with information to understand how to behave to get positive reinforcement. It’s not up to us decide how bad something is or isn’t to a dog. It’s up to us to develop the mechanical skills to be good trainers using positive reinforcement and the technical understanding of how learning is impacted by consequences. While we’re doing that this roadmap provides us with good information to guide us.
The older one gets the less in life seems to surprise us. One of the things that should be no surprise to any of us is for a fearful dog to behave aggressively. Aggression is a normal and predictable response to see in animal who is afraid, often terrified, for their life. Brains are designed so that if an animal is experiencing fear, behaving aggressively–as opposed to taking a deep breath and suggesting that other solutions to the current problem might exist–will happen quickly. It might save an animal’s life. Spend a few extra seconds not fighting back and you might be lunch.
One of the main goals for anyone working with a fearful dog is to never put the dog into situations in which aggression becomes necessary from the dog’s perspective. By keeping a dog feeling safe, however that needs to be sorted out for an individual dog, will help prevent the demonstration or escalation of aggressive behavior. If a dog is troubled by people coming into the house we can be proactive and put the dog away in another room where they are safe, have something yummy to chew, and the scary event can occur without any drama.
The next steps we take address how the dog feels about the scary event. We do this by using desensitization and counterconditioning. Change how the dog feels and you generally will see a change in how they behave. Counterconditioning is a straightforward process, but misunderstood enough that people, including dog trainers, get it wrong. Getting it wrong leads to the idea that it doesn’t work. And when this happens people move on to to less effective ways to work with fear based behavior challenges.
Simply put– when counterconditioning the scary thing comes to predict a wonderful thing. The appearance of the wonderful thing is only contingent on one thing, the awareness by the dog of the scary thing. The wonderful thing, usually food but toys and play can be used if a dog finds them wonderful, appear regardless of the dog’s behavior. We don’t want a dog going bonkers at the end of a leash or scurrying under a chair so we add in the desensitization piece which means we don’t expose them to the scary thing so much that they are too freaked out to eat or play. But even if the dog is behaving in ways we wish they wouldn’t the error was ours in that we over-exposed them to the trigger, but the wonderful thing MUST appear if the scary thing has. That’s it. This has to happen often enough for the dog to put two and two together. Or one and one in this case, scary thing leads to wonderful thing.
Concurrently we begin teaching a dog something else acceptable to us to do. We should take pains to make sure it’s acceptable to the dog too. Going and sitting in a crate when people come into the house can work for both the dog and the owner if the dog feels safe in their crate. Asking a dog to sit quietly while scary monsters pet them is not likely to be acceptable to the dog as much as it makes us feel accomplished and successful. The way we help dogs learn new behaviors and continue helping them learn to feel good about the scary stuff is by using positive reinforcement to train them. By running to their crate when guests show up a dog learns that a favorite delicacy is delivered. It’s worth running to their crate when company comes.
Many of us did not break the dogs we are living with, but we can put the pieces back together again. Keep them feeling safe, desensitize and counter condition to triggers and give them skills using good positive reinforcement training mechanics.
In the same way that fast food has provided us with the opportunity to over consume sugars, fats and chemical additives that may be contributing to, if not outright causing, many of the diseases prevalent in the western world, the “balanced” field of dog training has provided us with the opportunities and excuses to be cruel to our dogs, the implications of which are ignored or denied. That a collar not only designed to “choke” with no effort made to disguise its purpose by calling it something else, or that a prong collar, with it’s medieval look is even purchased by someone lacking a fetish for such devices, are examples of how we have become inured to the actual pain we cause or distress we create in our dogs. Euphemistically called a pinch collar–pinching being what we do to chubby babies so how bad can it be–in plastic or metal it is designed to inflict pain.
Pet owners are responsible for their dogs, and in the same way a parent is responsible for feeding their children, need to be accountable for the choices they make in how they train their dogs. As with the consequences of bad diets and its impact on health, someone else is often burdened with paying the price when this does not occur. Our health care system becomes swamped with people suffering from lifestyle diseases, illnesses that would likely not have occurred if the person had not consumed too much fat and sugar in their lifetime. Shelters and rescue groups are overwhelmed by the number of homeless dogs, many healthy and behaviorally sound, but many others who are not. Yet even the sound are often subjected to the cruelties of shock, choke and prong for infractions such as barking at things, for not having been sufficiently motivated to come when called, for growling at people or animals they feel threatened by, for choosing the wrong surface to sleep on, for taking a step off their owner’s property, and the list goes on.
In some cases pet owners might only be faulted for being uneducated and unwitting consumers. The manufacturers of dog training equipment built to “work” because they are aversive to dogs rarely state this fact up front and honestly. The word humane in their packaging and marketing literature is seen as often as the word natural is in the grocery store. Trainers who advocate the use of these devices, even when they themselves use them in ways that are as minimally aversive as is possible, contribute to the ease with which owners of a new dog will leave the pet shop with a shock collar more often than a treat pouch. Our inability to see the progression of behavior problems and their relationship to the use of aversives means that it is the dog who bears the burden of responsibility for behavior change, not the human driving it.
Breeders and rescue groups placing dogs genetically predisposed to: being wary of strangers, sensitive to movement, inclined to bark, follow their nose unrelentingly, kill small animals, etc., are not freed from their responsibility in the puzzle of fitting dogs into pet homes. As either actual experts in dog behavior, or because they have set themselves up as such, they are responsible for making sure square pegs are not going to be battered (choked, pinched, shocked) into round holes. The challenge of addressing animal abuse takes a concerted effort on the part of all of us who care. We can start by stopping the legitimization of inflicting pain and minimizing the actuality of that pain. Or at least we should be straight about the fact we are doing it.
Yes we eat too much sugar and fat because it tastes good, makes us feel good (while we’re eating it anyway), and provides us with some nutritional value. And yes, we find it hard to stop doing it, and though the risks of heart disease and diabetes are increased by our habits, we still find it difficult to change them. We will deal with the consequences of our behavior down the road.
Yes we use pain (both physical and emotional) and threat of it to train our dogs. It often provides us with a quick end to problem behaviors and we don’t know how else to do it. That there may be consequences to our use of pain and coercion to train, we often don’t make that association and use pain to address those additional problems as well. Our dogs will deal with the consequences of our behavior down the road and our training habits may contribute to the shortening of their lives.
Before you put a device or your hands on a dog to correct their behavior, stop and think. As trainers are reminded over and over again by the expert trainer and educator Bob Bailey, “You are bigger and you are smarter.” It’s time we started acting like it.
In the 80’s there was a campaign to keep kids off of drugs and the mantra was “just say no to drugs.” I thought the better advice to give kids about what they should or shouldn’t do when it came to their physical and mental health was “just say I’ll think about it.” I would apply the same advice to people with fearful dogs and the consideration of behavioral medications. Think about it.
It’s not easy to think, really think about whether or not to consult with a vet about behavioral medications that could help our dogs by lowering the level of anxiety and stress many are experiencing on a daily basis. We leave important pieces of information out, specifically the very real risk of NOT using medications to address anxiety in our dogs. We tend to put a lot of weight on the possible side-effects of medications and fail to consider the impact chronic stress and anxiety has on our dogs’ health and quality of life. We have a knee-jerk distrust of big pharma which we consider is out to suck our wallets dry by selling us unnecessary meds and hold the marketers of sugar pills and unregulated and untested remedies in high esteem.
It’s difficult to acknowledge and assess the baggage that we carry in regard to the use of behavioral medications, for people or dogs. For many of us it’s about how their use makes us feel. It feels not quite right to us and we come up with excuses and reasons to justify those feelings. Meds are a cop-out. If only we did something else they wouldn’t be needed, and we just need to figure out what that something else entails. They are an indication of laziness on our part. The need for meds means we failed our dog, we weren’t good enough. Few of us are willing to accept that and so we keep looking for alternatives that will make us feel more successful.
The other problem we run into is that we put more merit into anecdotal information about untested or unproven remedies than we do into the data and research available regarding the efficacy of meds. Someone’s cousin’s dog was put on an anti-depressant and their behavior got worse. If we are reluctant about using meds we will latch onto this information like a tick on a warm body. With no other information other than that statement we will write off meds as an option for our dogs. If someone’s sister’s best friend used a homeopathic remedy and saw improvement in their dog we’ll race out to the local shop to buy some. And this is where our thinking is cloudy.
In any group of dogs, some will get better and some will get worse whether we do anything specific or not. If a dog who was likely to get better is also given a magic potion (many of the products that are available have never been tested let alone shown to be more effective than a placebo) you can guess what will be credited with their improvement–the potion. I would surmise that when we start to think about how to help our dogs we are often changing more about how they are handled and managed than simply adding a few drops of something or other to their water bowl. We are likely increasing the odds of them improving because of these changes in management, and the drops are credited for it.
Two years ago my border collie Finn was diagnosed with lymphoma. I did some online searching for information and met with an oncologist. The prognosis for this disease if left untreated isn’t simply not great, it’s bad. But there is a well established protocol of chemotherapy that could increase his chances of surviving beyond the time the disease would kill him. Given all the factors; the type of cancer, his otherwise good condition, his age, the availability of treatment, credit cards, etc., we decided to treat him. He’s still with us (and even I can’t resist superstitious thought-touch wood). Don’t feel bad about the struggle to think critically about the use of traditional medicine to help our dogs, Even smart guys have a hard time with it.
If you enjoy thinking about the best ways to live with and train dogs you might enjoy my latest book Does My Dog Need Prozac?
In my world the reality is that those of us living with a dog with fear-based behavior challenges must be better than average pet owners. I say this meaning no offense to average pet owners. Anyone who chooses to live with an animal is ahead of the curve in my book. Most however do not add a dog to their lives in order to have to become a competent dog trainer. And the majority of dogs don’t need them to be. But many of us are living with Mike Tyson and trying to turn him into a ballet dancer.
Dogs from puppy mills, hoarding situations or who have been isolated or abused will require more than simply time and love. Anyone who makes the statement implying that to be the case has identified themselves as either a novice or sadly misinformed about dogs and behavior. That someone was successful with a dog by providing only time and love is little solace to the owner living with a dog who can’t leave their crate, walk through doorways, or be in the same room with their spouse. And it’s little use to a dog who needs skilled handling. Anyone re-homing, selling or adopting out dogs with fear-based challenges who suggests that all that is needed is time and love should get out of the business, there is no excuse for it.
On a daily basis I receive email and Facebook messages asking for “tips” or suggestions regarding how to help a foster dog or a newly adopted dog who is displaying any number of behaviors due to fearfulness and inexperience. I want to help but know that what is needed goes beyond well-meaning advice. The solution they are after doesn’t exist. There is no answer to “what should I do?” when the question should be “what does the dog need?” and that may not be a short list.
If you have chosen to keep a dog and work to help them have a life that isn’t plagued by anxiety, vigilance and fear, you can be better than average. If you have decided that you are not prepared or have the desire to devote the time, energy and expense required to effectively and humanely work with a dog, plan your next move wisely and compassionately. Fearful dogs are a vulnerable population. They are often subjected to abuse in the name of training or rehabilitation. Every move is stressful and scary and their behavior may degrade. Their suffering does not end just because we can’t see it anymore. It’s not easy to be better than average when it means making tough decisions for dogs we care about and are responsible for.